VERBAL AND NONVERBAL COMMUNICATION
2 a i). Differentiate between verbal and non-verbal communication.
2.1 What this unit is about
This unit delves deeper into the concept of communication. It distinguishes verbal from nonverbal communication and makes an attempt to relate existing theories to actual classroom experiences. It looks at sources of non-verbal signs, kinesics, proxemics, gestures, emotions, time, physical characteristics, open/closed channels and cultural considerations in non-verbal communication.
Human communications take place in two ways namely verbal and nonverbal. In verbal communication, the message is communicated through the spoken word while in non-verbal communication the message is through signs, gestures, and postures which include facial expressions, eye contacts, body postures etc. Non-verbal includes all external stimuli other than the spoken word or written words and include the use of space and distance both modes are used in classroom interaction.
Birdwhistell R L has a theory that in communication 35% of the message is conveyed verbally while 65% is passed non-verbally. This implies that when a message is passed both verbally and non-verbally and the two versions contradict each other, the receiver tends to believe the nonverbal.